Why communication skills fall short.

“Can you help us”? Her face and her voice came through the screen as rushed. Every word seemed to pour out disorderly, with the urgency of someone to be heard and saved and the anticipation that neither such thing would take place. Her husband of 22 years, sitting by her side, looking to be saved as well, but as I’ve learned later, his interest was in finding someone to save him from having to “deal” with her. As a therapist and in the past 20 years, I’ve been asked that question multiple times. “Can you help us? And if so, […]